A wonderful blog was written by Anne R. Allen. After reading and reflecting on her words of wisdom I felt compelled to share them here on my blog. She encouraged bloggers to share her words with their friends. I wanted to do just that. Please visit her blog to read her entire post. Below are words of advice and I’m sure we can all glean something useful from them:
If you’ve got favorite writers who aren’t superstars, they can use your help, right now—whether they’re with a small press, indie, or even published by the Big Six. The demise of bookstores and print book reviews means online reviews can make or break a new title. If you see a book hanging out there in cyberspace with only a couple of reviews—or none—remember that with just a few minutes of your time, you can jumpstart that writer’s career.
Here are some helpful tips to get you started:
1) Anybody can “Like” a book’s Amazon buy page. There’s a button. Click it. We used to be allowed to “rate this book” by giving it stars whether we reviewed it or not, but that seems to have changed. “Liking” doesn’t do much, but it makes the author feel better.
2) You don’t have to actually be a customer at Amazon to sign up. Plus you can sign up with a pseudonym or your real name. A “real name” review carries more weight with some readers, but if you prefer to remain anonymous, that’s fine. If buying from big corporations is against your religion, sign up anyway, because that’s how you get your power.
Once you’re signed up with any branch of Amazon: UK, DE (Germany) CA (Canada) etc. you can leave reviews on any country’s site. Posting reviews to both the US and UK site can really help sales, since inhabitants of the British Isles buy more books per capita than any other people on the planet. (Maybe it’s all those rainy days, or maybe they’re just smarter than the rest of us, but all writers need to pay attention to the UK/Eire market.)
3) Rating the existing reviews as “helpful” or “unhelpful” has significant impact. Reviews with the most “helpful” votes appear on the buy page. By voting for the most informative and favorable reviews, you have the power to get them moved to the head of the line.
You’ll also be giving props to the reviewers who were kind enough to post a thoughtful review. There are regular Amazon reviewers who write dozens of reviews per month. (We LOVE these people.) You can check their tastes and ratings by clicking on the “see my other reviews” button after the review. “See my other reviews” is also a way to find out if the reviewer is legit. If somebody has given one- and two-star reviews to ten or more books in the same category, he’s probably a troll, paid by one author to bring down other authors’ ratings. (Yeah, I know. Creepy.)
Raising the position of the most descriptive reviews is especially helpful if the publisher hasn’t given the book a very effective blurb, or has simply quoted the initial pitch letter, like Nathan Bransford’s publisher, Dial/Penguin. (They still post the dated information that Nathan “will be hosting extensive games, parties, and giveaways in the lead-up to publication” on the buy page of his first Jacob Wunderbar book. Not cool, Penguins. We know everybody’s overworked, but Nathan deserves better.)
4) Any reader can “tag” a book. You probably won’t need to mess with this, but it’s nice to know you can object to existing category tags or add your own. If you see Jennifer Weiner’s iconic chick lit comedy, Good in Bed is categorized as “erotic romance” you can object. Or if it’s labeled as a romance but not “humorous romance” or “romantic comedy,” you can add the tags. That means people looking for comedy can find the book in a search.
5) If you see something troll-y going on, you can get a review taken off and checked by Amazon personnel by clicking “report abuse.” This doesn’t happen often, but it can. If you see a reviewer has panned a book he obviously hasn’t read, you can click the button for “report abuse” that appears after each review. I once checked out a well-known author’s page and saw three almost identical 1 and 2-star reviews from R. Jones, Bob J, and RJ, which all said in pretty much the same words that the book was extremely long, dry and boring. Thing is: it was an action-packed novella that other people found too short. The generic nasty review didn’t fit. I hit the abuse button.
But do NOT abuse the abuse button. It has to be pretty clear the troll hasn’t read the book or is making a personal attack on the author, or the Zon will restore it and you’re the one who will look bad.
6) You don’t have to leave a review to comment on one. If a review is extremely helpful or unhelpful, you get to say so. If a review of Melissa Banks’ The Girl’s Guide to Hunting and Fishing gives it one star because it’s a novel and not an outdoorswoman’s manual, you can leave a note for the reviewer pointing out she’s a doofus. (In a nice way of course, or you’ll be on the receiving end of the “report abuse” button.)
If you find a thoughtful, thorough review that helps you decide whether to buy the book, the reviewer will always welcome a little praise. Maybe he’ll even remember when your own book is published.
7) Amazon reviews are guides to help other customers, not essays for the NYT. You don’t want to ask yourself, “is this War and Peace?” A better question is, “does the book deliver as advertised?”
Here’s what an Amazon review isn’t:
A school book report. It’s informal, so don’t worry about writing perfect prose or giving a complete synopsis of the book. Talk about the things you liked/disliked.
A showoffy piece for the New Yorker. Don’t get your Pauline Kael snark on if you want to stay friends with the author.
An essay about your personal tastes. It’s not about you. Don’t give a cozy mystery a negative review because you personally prefer thrillers.
A critique to help the author “improve.” (If you think an author has made an error, it’s more useful to contact her through her blog or website than pan her book. Almost all authors are accessible to readers these days, and most of us would love to hear from you.)
Anything less than 4 stars means “NOT RECOMMENDED.” Don’t expect an author to be pleased with 2 or 3 stars, no matter how much you rave in the text. Those stars are the primary way a book is judged. Without a 4 or 5 star rating, a book doesn’t get picked up in the Amazon algorithms for things like “also bought” suggestions. Giving 1 or 2 stars to a book that doesn’t have many reviews is taking money out of the author’s pocket, so don’t do it unless you really think the author should take up a new line of work.
If a friend asks you to review something you found amateurish, or wasn’t your cup of tea, just tell her you don’t feel you can review it. That happens all the time and we appreciate it.
On the other hand, a 4-star review that recommends the book even though you have a few reservations, will earn you eternal gratitude from the author.
In fact, 4-star reviews can often be the most helpful. If a reader sees something like, “I loved this mystery, but the humor is pretty farcical. If you’re looking for a standard whodunit, this isn’t it,” or “this is awfully intellectual for something called chick lit.” Those offer honest information to buyers, without telling them not to buy.
I’m not saying you shouldn’t be giving 1-3 star reviews. I’m just saying authors won’t thank you for them.
9) The star rating is like other online retail ratings, not like restaurant or film ratings.
When choosing a star rating, think of how people rate online clothing-store purchases:
5 stars means it’s just like the picture, fits great, and I wear it all the time.
4 stars means it’s pretty nice but maybe runs a little snug.
3 stars means it’s cheap-looking and the color is off. I wouldn’t buy it again.
2 stars means the stitching is shoddy, the hem’s crooked, and the picture showed pockets, but it doesn’t have any. Yeah, I can wear it, but I’m seriously disappointed.
1 star means it’s a tacky mess and I sent it back.
You don’t give a great pair of jeans 2 stars because it isn’t an evening gown.
Note: unlike other online retail store reviews, this should NOT be a review of the retailer, but the content. If the book took too long to arrive, or was damaged in transit, it’s not fair to give the author a bad review. Contact Amazon directly.
With e-books, the line blurs. When there’s a glitch in the formatting, a lot of reviewers are giving bad reviews—both for self-pubbed and Big 6-pubbed books (yes, they have a lot of glitches too.) Also, with the proliferation of e-readers, there are lots of compatibly issues. Something that reads great on an iPad may be a mess on your Droid.
Again, it’s better to report the problem to Amazon or the author directly and keep your review to the content of the book, not the delivery system.
10) Anything over 20 words qualifies as a review Yeah. It’s that easy. It doesn’t have to be more than a couple of sentences, although longer ones are always appreciated.
11) Karma comes back. Positively reviewing an author’s book pays back in tons of good will. Review a friend’s book now, and when yours comes out, she’s a lot more likely to review yours. And even if you don’t write, writing positive reviews is the nicest thing you can do for your favorite authors. (I don’t mean to suggest a quid pro quo review exchange, which would violate Amazon’s review guidelines.)
12) A bad review is forever As Patricia de Hemricourt said recently in her excellent series on book promotion on Publishing a Book is an Adventure , “Never forget that what is on the Net never falls through it, it stays there forever, so a bad review on Amazon is extremely detrimental.”
Note to authors: never, ever dis a reviewer in public. To quote Mainak Dhar on David Gaughran’s blog, “Some self-published writers assume that not going through traditional publishers means that they have bypassed so-called ‘gatekeepers’ that stand between them and their readers. Here’s a dose of reality – there will always be gatekeepers.
Review sites and blogs play that role, as do Amazon reader reviews.
Sometimes, self-published writers try and fight this, and degenerate to the pathetic spectacle of publicly complaining about poor reviews. Don’t fight gatekeepers, make them your friends.”
If you get a bad review, do your suffering in private. Chocolate helps.
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How about you, scriveners? Do you make a habit of reviewing your favorite authors’ books? Do you have friends who know how to review? Have you ever had an experience like mine, where somebody thinks a 2-star review is perfectly nice?
I want to give many, many thanks to the wonderful Irish author and poet, Gerry McCullough, who gave THE GATSBY GAME a fabulous review this week on her blog, Gerry’s Books.
I’ve also heard from Canadian noir writer Benoit Lelievre that he’s going to be reviewing GATSBY on his great blog Dead End Follies on Monday the 21st.
And many, many thanks to Elizabeth S. Craig, who hosted me on Mystery Writing is Murder on Thursday the 17th. My post on Bad Writing Advice got 162 likes and 42 comments!
Visit Anne R. Allen: Here
